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Proof Dog Training
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Email our support address and we'll get back to you quickly. Include your iOS version if the question is technical.
Common answers
Where is my data? Your main records are stored locally on your iPhone. If you use Apple Watch, it also stores training information and sends completed records to your phone. Export a JSON backup from Settings and import it to restore your records after a reinstall. Photos and videos are not included in that backup. See the privacy policy for storage and deletion details.
I bought the unlock on my old phone. Settings → Restore purchase, signed into the same Apple account. No login needed — there are no accounts.
Is this a subscription? No. One purchase, yours forever.
Training questions
How long until a cue sticks? A cue is learned when it works anywhere, first ask, 9 times out of 10 — that's the "proof" bar in the app. Most foundation skills reach it in 2–4 weeks of short daily sessions; adolescence can temporarily un-stick anything, which is normal.
Can I train two dogs at once? Assess and plan each dog separately (the app does this), train separately at first — one dog behind a gate with a chew — then combine once each is solid alone.
My dog regressed — did we break something? No. Progress isn't linear. The app steps back a stage automatically after two rough sessions; meet the dog where it is today and the curve resumes.